Tuesday 24 April 2012

Mistaken Identifty


On the 20th April 2012 the Telegraph and the Mail Online (and other websites since then) ran a story about a company called Westgate Photography ruining a British couple’s wedding day with their incredibly bad photography. The two ‘photographers’ we’re named Ian McCloskey and Nikki Carte.
In backlash people have been Googling ‘westgate photography’ to find the culprits and have instead been finding our website, subjecting us to angry and upsetting rants.
We set up a disclaimer straight away and contacted the press to explain what had happened since they were the one’s to run the story. We were told that they would only run a counter story if we were being forced out of business or being forced to rebrand. ‘Westgate’ is my family name and the reason we are called Westgate Photography so why should we re-brand ourselves!
We have waited a few days to see where the story is going, and thankfully things are dying down. We are a small company and ride ourselves in our friendly communications with our clients and delivering the images that they are happy with. We are horrified to be associated with such a story and only hope that people will be able to tell the difference between us and, the now devolved, other Westgate Photography.
This was in no way a scam, as some people have accused us of, and we cannot stress enough that we are and have never been in any way associated with the other company.
This has simple been an unfortunate case of mistaken indentify and the media not checking or being clear with the facts.
We would personally (and I think we have and will continue to do so) like to thank everybody for their positive messages we have received and hope this will not tarnish our name and the work we produce. 

3 comments:

  1. Must be a nightmare - but your photos have a clear quality to them that sets you well apart from the 'other' photographers. Best of luck!

    Matt
    (ex-wedding photographer)

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  2. As a wedding photographer myself I can't even imagine what that must have been like. You build up a business and effectively your name is tarnished without you having even done anything wrong. Good luck and I hope this doesnt have a negative impact and that you can pull some positive traffic from it going forward!

    Gregory Warran

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    Replies
    1. Thanks Gregory and Matt - It has been a complete nightmare with people reading the article, Googling the name than sending us abusive emails - only a few people seem capable of reading the details in the article and realising we are a completely different company and that the one they are looking for has gone bust.

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